Services

Work with our professional services team

We offer various services to our clients based on their needs, with a strong focus on Cloud-based Dynamics CRM and Azure implementations. See the details of our services below and contact us if you have a question!

CRM & Cloud Strategy

In today’s fast paced and highly competitive world, it is important to equip your business with the technology tools that best fit YOUR needs and augment YOUR productivity. Our passion is to help you make the right decisions based on a context that is specific to your enterprise and your industry.

We can assist you on your path to defining a clear CRM and/or Cloud strategy for your business. We sit down with your team. We listen to you. We learn what you do, we understand it. We learn and analyse your Information Technology environment and ecosystem. We help you define your strategy for Customer Relationship Management and Cloud computing.

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CRM & Cloud Strategy

CRM & Cloud Architecture

When you decide to move forward with a Dynamics CRM based-solution for your business, it is important to make sure your implementation is done properly. Too often in the field, we see solutions that are built for the present, but not for the future.

Our experts can help you architect your solution the right way. We look at your technology stack, we work with you to define your needs and define the technology solution blueprint. That can be as simple as telling you “you have it all figured out” or as complex as providing you with recommended entity relationship diagrams, systems integration and infrastructure diagrams.

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CRM & Cloud Architecture

Dynamics CRM Solution Implementation

In order to be successful, a Dynamics CRM Solution needs a few key elements. Some of them are CRM functional and technical knowledge. In order to deliver the best and most cost-efficient solution, we make sure we explore all the platform has to offer, from a functional and technical stand point.

We offer a wide range of professional services in the Microsoft Dynamics CRM space. These services include:

System Configuration, Customization (C&C) and CRM Development

  • System C&C: Entities, sitemap, ribbon, workflows, dashboards, reports etc.
  • Plugins, Custom Workflow Activities, Actions
  • Custom UI Components (HTML5/JavaScript)
  • Basic and Advanced Form Scripting
  • Addons Solutions

Web Development
(.NET Web Services, ASP.NET/MVC, HTML5/JavaScript)

Dynamics CRM solution review

CRM Infrastructure implementation

  • Windows Server installation
  • Dynamics CRM installation
  • Internet Facing Deployment configuration

Dynamics CRM Upgrade
(starting from CRM 4.0) to the
latest version of Dynamics CRM

Integration design and development

Full end-to-end implementation (full SDLC)

Dynamics CRM Upgrade
(starting from CRM 4.0) to the latest version of Dynamics CRM

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CRM Implementation

Microsoft Azure Cloud Solution Implementation

We recently decided to embraced the Microsoft Cloud internally. Our entire company runs on Office 365 and Azure. This has given us the capacity to become more flexible when it comes to moving our businesses into more service offerings, or just when it comes to growing our current services.

We have made all the necessary steps to make sure we can provide the best Microsoft cloud-based solutions to our clients. The Cloud services that we provide include:

Build and leverage Azure Data, Storage and Analytic Services

Assistance for migrating business applications to Azure Cloud

Define strategies for developing Cloud based applications on Azure

Build Web and Mobile applications in Azure

Build simple to complex Enterprise instrastructure in Azure (Networkig, Computing, Storage)

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Azure Implementation

Training and Public Speaking

We understand Dynamics CRM is a system that has a lot of features Out of the box. It has even more features after a full implementation when it’s been customized to meet specific business or industry needs. As of 2012, a Customer Think survey revealed that companies with a CRM system had still not taken advantage of 80% of the potential benefits from CRM use.

We know that if not used properly, a CRM system is just a system. We can provide training to your users on the Microsoft Dynamics CRM platform capabilities and features. We train technical and functional resources; we do tailored training sessions for clients with specific needs in order to make sure they are left with the tools to better take advantage of the existing set of features.

Our CRM MVP, Salim Adamon, also does a lot of public speaking! Check out our Events section for information on upcoming events. Contact us to book a speaking session (private or public).

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Trainig & Public Speaking